CRM Automation
Workflow automation, custom actions, process logic, and CRM extensions.
ABOUT ISLEEN
Engineering Software, Automation & Integrations Since 2012
Isleen Solutions Pvt Ltd is an engineering-led software company focused on CRM automation, system integrations, custom software, and workflow-driven applications.
We work with businesses that need more than standard platform configuration — especially when processes span multiple systems, require custom logic, or need a maintainable engineering layer around existing software.
WHO WE ARE
Who We Are
Isleen Solutions Pvt Ltd has been building software and automation solutions since 2012.
Our work sits between business process understanding and hands-on engineering. We help teams customize CRM platforms, connect systems through APIs, automate repetitive workflows, synchronize data, and build custom applications where off-the-shelf software is not enough.
We are most useful when a requirement crosses platform boundaries — for example when a CRM needs custom behavior, when several systems need to exchange data, or when a business process needs a dedicated application or automation layer.
OUR FOCUS
What We Specialize In
Engineering work that connects platforms, data, and business workflows into systems teams can operate and maintain.
API & System Integrations
REST APIs, OAuth, webhooks, data synchronization, and connected workflows.
Custom Software Engineering
Business applications, portals, React interfaces, backend APIs, and workflow systems.
Data & Integration Workflows
ETL, scheduled synchronization, operational data pipelines, and serverless processing.
Platform Customization
GoHighLevel, Salesforce, Vtiger, and other systems where standard configuration needs custom engineering.
Automation Architecture
Maintainable boundaries between frontend logic, backend services, APIs, and third-party platforms.
AN ENGINEERING APPROACH
How We Work
We do not blindly configure tools. Each engagement starts with the workflow and the systems that support it.
Understand the Process
Start with the business workflow, current systems, constraints, and failure points.
Define the Engineering Boundary
Decide what belongs inside the platform, what should live in a custom service, and how systems should communicate.
Build & Integrate
Implement the application, automation, API, or integration with maintainability in mind.
Verify & Improve
Test real workflows, monitor failure points, and refine the system based on operational behavior.
WHY ISLEEN
Why Clients Work With Isleen
Engineering Since 2012
Long-term experience building and maintaining software systems.
Process Before Tools
We first understand the workflow, then decide how technology should support it.
Cross-System Capability
Comfortable where CRM, APIs, backend services, databases, and frontend interfaces meet.
Custom Logic When Platforms Stop
We build the missing layer when standard configuration cannot support the requirement.
Maintainability
We prefer clear system boundaries and practical implementation over fragile one-off workarounds.
SELECTED ENGINEERING WORK
Selected Engineering Work
A few factual examples of the engineering patterns we work with.
Conditional Workflow Action
Custom frontend behavior based on contact context, with AWS Lambda handling backend workflow execution.
CRM & Data Integration
Zoho Creator / Zoho CRM data synchronized into MySQL through an ETL layer for downstream applications and reporting.
Browser-Based Calling for Vtiger Users
React + JsSIP interface supporting SIP registration, incoming/outgoing calls, connection handling, and network/STUN fallback.
START A TECHNICAL DISCUSSION
Have a Workflow, Integration or Software Requirement That Standard Tools Can’t Handle?
Let’s discuss the current process, the limitations you are facing, and the engineering approach that makes sense.
Book a Technical Discussion